Acceptable use policy

1. Scope of this policy

This policy applies to every AsiaProxies account, product and plan. It covers residential proxies, 4G/5G dedicated mobile ports and rotating mobile data. It forms part of the terms of service. The service is provided by ProxyGoat LLC, a Delaware limited liability company.

By buying or using proxies from AsiaProxies, you agree to this policy. You are also responsible for any sub-users you create under your account.

2. Allowed uses

You may use proxies from AsiaProxies for lawful activities, including:

• Public-data scraping: collecting publicly available web data in line with the law and the target's access rules.
• Price monitoring: checking prices and stock on Shopee, Lazada, Tokopedia, Rakuten, Coupang, Flipkart and similar sites. See e-commerce price monitoring.
• Local SEO and SERP tracking: checking rankings on Google, Naver and Yahoo! JAPAN from local IPs.
• Ad verification: confirming that ads display correctly in each country and city.
• Social media management: managing accounts that belong to your agency's clients or your own brand.
• App and website geo-testing: testing local content, prices and language versions.
• Privacy: protecting your own IP address while browsing.

3. Forbidden uses

You must not use proxies from AsiaProxies for any of the following:

1. Fraud, phishing, carding or any form of financial crime.
2. Account takeover, credential stuffing or brute-force login attempts.
3. Account farming, or creating fake or bulk accounts.
4. Ban evasion, or bypassing a platform's suspension of your account.
5. SMS or phone verification services, or bypassing identity checks.
6. Bonus abuse, promotion abuse or affiliate fraud.
7. Ticket, sneaker or limited-stock scalping.
8. Spam, mass messaging or unsolicited email.
9. Denial-of-service attacks, vulnerability scanning without permission, or malware distribution.
10. Access to illegal content, or any activity that breaks the law of your country or the target's country.

You must not resell AsiaProxies access to people who break these rules. You must not share your account number publicly.

4. Blocked target categories

Some target categories are blocked for every account, whatever the use. Requests to these targets are refused by our gateway:

• Banks and other financial institutions.
• Government portals, including tax, immigration and public service sites.
• Payment portals, including payment gateways and online wallets.

We may add other domains to the block list to protect the network. Blocked requests do not count as a fault of the service.

5. Blocked ports

SMTP port 25 is blocked on all proxies from AsiaProxies. You cannot send email through our network. We may block other ports that are used mainly for abuse.

6. Sanctions

AsiaProxies does not provide service to sanctioned jurisdictions or sanctioned persons. You must not buy or use proxies from AsiaProxies if you are a sanctioned person, or act for one. You must not use the service to send traffic to, or for the benefit of, sanctioned jurisdictions or persons.

We may refuse or cancel an order if we have reason to believe these rules apply. In that case, we may hold funds where the law requires it.

7. Enforcement

We review every abuse report. If we confirm a breach of this policy, we may take one or more of these actions:

• Warn the account holder.
• Block a target or port for the account.
• Suspend the account while we investigate.
• Terminate the account without refund.
• Cooperate with competent authorities where the law requires it.

We choose the action based on the severity of the breach. Serious breaches, such as fraud, lead to immediate termination. Termination for a breach does not give a right to a refund under our refund policy.

8. Reporting abuse

Report abuse to [email protected]. We reply within 24 hours. Please include:

• The IP address that sent the traffic.
• The exact date and time, with the time zone.
• The target domain or service.
• A short description and any logs.

Other contact options are on the contact page. How we handle the data in a report is explained in the privacy policy.

9. Changes to this policy

We may update this policy to respond to new abuse patterns or legal requirements. The date at the top of this page shows the latest version. Important changes are also recorded in the changelog. Plans and prices are on the pricing page.